Privacy Policy

PRIVACY POLICY

Toat Privacy Policy Last Updated: August 6, 2019 

This Privacy Policy (“Policy”) explains what personal information Toat collects when you use our service as described in our Terms of Service (the “Services”), as well as ways we might use or share it and your legal rights. 

PERSONAL INFORMATION WE COLLECT

When you visit the Site, we automatically collect certain information about your device via log data and cookies. This includes information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. This allows us to understand you better and customize our services for you. 

We also collect the information you provide to us when creating an account, making a purchase, or engaging with our Services on the site. This includes personal details and contact information (name, email, phone number, address, and any other personal information required for creating an account with us or engaging with our Services). As well as order information (name, phone number, email, billing and payment card details, payment receipts, and shipping details). We use a trusted third party payment provider, Shopify. More information on them and how they use your personal information is stated below. 

HOW DO WE USE YOUR INFORMATION?

We use your information to help us enter into contracts with you, improve our site, provide customer service, and for marketing purposes. 

We process your information to fulfil any orders placed through the Site (including processing your order and payment, providing you with an order confirmation, arranging for and tracking shipments, and fulfilling deliveries). We also use this information to create an account when you register with us, communicate with you, improve our business, customize your experience, prevent unlawful or fraudulent activities, and provide you with information or advertising relating to our products or services. In addition, we use your information if necessary to defend our interests in legal proceedings or other lawful requests to protect our rights. 

Note: If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email. 

DO WE SHARE YOUR PERSONAL INFORMATION?

To provide our Service, we share your Personal Information with third parties to help us use your Information, as described above to the extent necessary to allow them to perform the services they provide to us. Our shop is hosted on Shopify, which provides us with a secure online shopping platform that allows us to accept credit cards and PayPal payments via payment gateways. Credit card and order data is encrypted and secure. Shopify is Level 1 PCI compliant and uses 256-bit SSL certificates to keep order details secure (this is the same level of encryption used by large banks).To read more about how Shopify uses your Personal Information click here: https://www.shopify.com/legal/privacy

We also use Google Analytics to help us understand how our customers use the Site. You can read more about how Google uses your Personal Information here: https:// www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout

Please note that some third-party service providers, such as payment gateways and analytic services, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions. In order to understand how these providers will use your information, we recommend you read their privacy policies. 

Once you leave our website, or are redirected to a third-party website or application, you are no longer governed by our Privacy Policy or our website’s Terms of Service. 

When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements. 

HOW DO WE RETAIN YOUR DATA?

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information. 

DATA SECURITY

We take steps to ensure that your Personal Information is treated securely and in accordance with this Privacy Policy. Although no method of transmission over the Internet is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards. 

COOKIES

We may also collect your personal information through the use of cookies. This is done by sending a small summary file containing a unique ID number to your computer. This cookie allows us to recognise your computer, remember your behaviour (ie. not asking you to register every time if you already have). It also allows us to keep track of products or articles you view and send you emails about those products or articles. We also use cookies to measure traffic patterns, and research our customer’s habits when using our Services. If you do not wish to receive cookies, you can set your browser so that your computer does not accept them. 

CHANGES

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons. If our website/shop is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you. 

MINORS

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site. 

CONTACT US

If you would like more information about our privacy practices, have any questions, would like to make a complaint, or would like to: access, correct, amend or delete any personal information we have about you, please contact us by e‐mail at inquiry@toat.com