Terms of service

TERMS OF SERVICE

Toat Terms of Service Last Updated: August 6, 2019 

OVERVIEW

This website is operated by Toat. Throughout the site, the terms “we”, “us” and “our” refer to Toat. By accessing our site and/ or purchasing something from us, you engage in our “Service”, and agree to be bound by these terms. If you do not agree to all of the terms and conditions of this policy, then please do not access the website or use any services. 

ACCOUNTS

When creating an account with us, you are required to give us accurate, complete and current information about yourself. When you register, you will be asked to create a password. You are solely responsible for safeguarding your account and password, and you accept responsibility for all activities that occur under your Account. You must immediately notify us if you believe that your Account is insecure. 

ONLINE SHOP

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site. You may not use our products for any illegal, unauthorized purpose, business, commercial use, or that violate any laws in your jurisdiction. You must not knowingly transmit any worms, viruses, trojans, logic bombs, or any code of a malicious nature. Toat reserves the right to determine the price of products and may change the fees of products at any time. We are not liable to you for any price change.

We will ship and calculate the shipping cost according to the address you provide. Should your country charge any taxes or duties, it is your sole responsibility too to pay all fees applicable. We encourage you to read your local customs website before making any purchases.

Payment processing is handled by Shopify. By placing an order on the Site you agree to Shopify’s terms and conditions here: https://www.shopify.com/legal/terms-payments-hk 

REFUNDS, EXCHANGES, AND CANCELLATIONS

We reserve the right to refuse, cancel, and or make changes to any order you place with us. If we do so you will be notified by the email or phone number that you provided when making the order.

Exchanges are not accepted at this time. If you would like a different item please return your current item for a refund and make a new purchase.

Returns that are not marked “final sale” and are unworn, unwashed, undamaged, unused, with all original tags attached must be sent back to the store within 30 days.

The customer is responsible to cover all shipping costs when returning an item and using a responsible tracking shipping method is recommended. Toat is not responsible for any items that are not received due to shipping issues. If the item is not received, is not in the original condition, or gets damaged we reserve the right to reject your refund. 

RESPONSIBILITY OF INFORMATION

We are not responsible if the material on this site is not accurate, complete or current. The information on this site is provided for general use only, much of it is personal opinion based, and should not be solely relied upon for making decisions. Any reliance on the information provided on this site is at your own risk.

Please note that we make great effort to display product information correctly when it comes to colours, fit and details but do not take responsibility for how your computer monitor displays that information (for example, changes in colour may occur). We are not responsible for any delays or interruptions to the Site and cannot warrant that the Site will be available at all times. In addition, we do not take any responsibility for any viruses or bugs from our Services. We put great effort in securing our Site but cannot guarantee it’s safety. We recommend you use your own virus protection software and make sure your systems and platforms are secure. 

USER COMMENTS & FEEDBACK

If you comment on our Site, send us an email, or contact us in any way you agree that we may publish, distribute, and use that information for our Service. We are not responsible to pay compensation or respond to any comments. In addition we reserve the right to remove content that we believe is hateful, discriminatory, harassing, insulting, slanderous, unlawful, threatening, defamatory, pornographic, or violates any part of this Terms of Service. We are not liable for any content posted by you or any third parties. You are solely responsible for your comments and must not use a false name or email, or pretend to be someone else. You must not link to our shop in any way that is defamatory, untrue or damaging. We reserve the right to remove linking permission and take lawful action if required. You cannot duplicate, copy, modify, or embed our content or intellectual property in any way without our written permission. 

GOVERNING LAW

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of Hong Kong Special Administrative Region of the People's Republic of China (Hong Kong SAR), without regard to its conflict of law provisions. 

CHANGES

We may make changes or update this Terms of Service at any time and it is your responsibility to check our website. Your continued use of our Service means you accept those changes. If you do not agree to them you may not use this Site. 

A breach or violation of any of the Terms will result in an immediate termination of your Services as well as if needed, a report of your information to the relevant law enforcement agencies. 

If you would like more information about our terms of service or have any questions, please contact us by e‐mail at inquiry@toat.com